Shipping Policy

Order Processing
All orders are processed within three business days following payment confirmation.

Shipments are dispatched from our warehouses located in France and Switzerland.

Estimated Delivery Times
Delivery times vary depending on the destination:

France and Switzerland: estimated delivery within 3–5 business days.
Continental Europe (excluding islands): estimated delivery within 5–7 business days.

International Shipping & Customs
For shipments to countries outside the European Union or to European islands subject to special customs regulations, the following conditions apply:

Customers are advised to contact our customer service prior to placing an order to receive a personalized shipping cost estimate.
It is the customer’s responsibility to consult local customs authorities regarding any applicable duties, taxes, or import restrictions. Our company does not assume responsibility for such charges or for delays caused by customs procedures.

Destinations that may be subject to customs duties include:

European islands:

Canary Islands (Spain)
Azores and Madeira (Portugal)
Ceuta and Melilla (Spain)
Isle of Man
Guernsey and Jersey
Corsica (France)
Greek islands (e.g. Crete, Rhodes, Cyclades)

Non-EU European countries:

United Kingdom
Norway
Iceland
Liechtenstein
Andorra
San Marino
Monaco
Vatican City

Free Shipping
We offer free shipping for all orders over €500.00 destined for continental European countries, excluding islands and destinations subject to customs duties.

Shipping Confirmation & Tracking

Upon dispatch, the customer will be notified via email and provided with a tracking number to follow the progress of the shipment.